Post-COVID Success — On Your Way Yet?

Charlene Norman
3 min readMar 30, 2022

I am delighted to be on the receiving end of some massively positive stories about achieving Post-COVID success. They implemented their roadmaps and plans and are already repeating the significant results. So, let’s talk about that!

I am passionately devoted to cross-functional thinking and activities in every organization. Simply put, I believe no one person has all the answers. Instead, every person on the team has a valuable opinion about something, and that opinion belongs in the mix. Only then can the best decisions come into existence for the good of the entire organization.

So too, is it in my world. No one outsider or consultant, or mentor will ever be able to solve ALL the issues a business person faces. However, groups with experience paths different from your own can be super beneficial. And THAT is what is driving my note today.

Undoubtedly, all of us must develop new levels of personal innovation, persistence, and a sense of urgency to adapt quickly. A great way to do that is to check out what others in other industries are doing and then adjust to fit our circumstances. I want to share two (in my world) for you to consider.

I have a friend who is an artist. She is in high demand. She has had a particular client for 15 years — drawing their chair illustrations for their ergocentric seating products. In that 15 years, she has NEVER met anyone in person and nor has she gone to the company’s brick and mortar facilities. In her words, “they email me photos, and I produce the illustrations and email them back. My contact person there has changed ten times, and there has never been any need for me to go in or visit them in person.”

Think about her comments

Now that we are all immersed in the age of remote working and physical distancing. I believe there are a few reasons for her 15-year streak of success with this customer. She is a superb communicator, delivers on time and budget and always goes the extra mile or three. Do you?

I have another friend who is a brilliant consultant marketing master. He has worked solo for more than 25 years. And recently, he made a huge change to deal with the new reality he lives in. In his words,

“6 weeks ago, I had no employees. Now I have a Virtual Assistant in the Philippines.
Because she asked the question, “Do you have a plan I can read?” I now have one.
The major project I’d been putting off for months got finished in three weeks.
My Blog subscriptions have quadrupled because she added one straightforward idea to my social media activities.
Last week she told me about a course on SEO and Social Media she was taking. I told her to use part of the time I’m paying her to take the course and to study. She did.
I found a note with the idea that will save us time and money in the Chat of Microsoft Teams that I acquired to make it easy to work together.”

The moral of this story:

1. When you pivot, go all in and make sure your team understands what you are doing.
2. Measure team members by what they deliver and help them maximize their skills.

His story reinforces my belief that you can achieve it when you conceive and believe in something. But, can I share with you the real kicker to his story?

He will never see his seventieth birthday again! In other words, no matter what age, sex and stage of life or business you are in — the four inches between your ears is the most valuable piece of real estate you own.

So, let me ask you a question.

What are you achieving right now for your Post-COVID Success?

If you do not see the results you would like, I have an easy-to-understand, easy-to-use framework. I am delighted that it is already helping many make progress, and I would be happy to discuss it with you.

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Charlene Norman

Inspiring good humans to make a difference for all on Planet Earth. Podcast host, author, and community leader. Fanatical about change for the highest good.